Terms of service

Terms of Service

Welcome to Lumen Basket. These Terms of Service apply when you visit our website, browse our products, create an account, place an order, or otherwise use our online store and related services.

By using our store, you agree to these Terms of Service and to the policies made available on our website, including our Refund & Return Policy, Shipping Policy, and Privacy Policy.

Products and Availability

We make reasonable efforts to provide accurate product descriptions, images, pricing, availability, and other information. Product details, prices, promotions, and availability may change without notice.

We reserve the right to correct errors, update information, limit quantities, or cancel an order when reasonably necessary, including when a product becomes unavailable or when a pricing or listing error occurs.

Orders

Submitting an order does not guarantee that the order will be accepted. Lumen Basket reserves the right to refuse, limit, or cancel an order when reasonably necessary.

If an order is canceled after payment has been processed, any applicable refund will be issued according to our Refund & Return Policy.

Payments

You agree to provide current and accurate billing, payment, contact, and shipping information when making a purchase.

Payment processing may be provided by third-party payment providers. Your use of those payment methods may also be subject to the terms and policies of those providers.

Third-Party Products and Fulfillment

Some products sold by Lumen Basket may be supplied, shipped, or fulfilled by third-party partners.

Orders containing multiple products may be shipped separately or arrive at different times.

Product names, trademarks, logos, and other intellectual property belonging to third-party brands or suppliers remain the property of their respective owners.

Shipping

Shipping methods, costs, and estimated delivery times are provided when available at checkout. Delivery estimates are not guaranteed and may be affected by carriers, weather, holidays, address issues, or other circumstances outside our reasonable control.

Additional information is available in our Shipping Policy.

Returns and Refunds

Returns, refunds, exchanges, damaged items, and related requests are governed by our Refund & Return Policy.

Accuracy of Information

We try to keep the information on our store accurate and current. However, we do not guarantee that all information will always be complete, error-free, or current.

We may update or correct store information at any time without prior notice.

Acceptable Use

You may not use the Lumen Basket website, products, or services for unlawful, fraudulent, abusive, harmful, or unauthorized purposes.

You may not attempt to interfere with the security, operation, or proper functioning of our website or services.

Intellectual Property

Unless otherwise stated, content created specifically for the Lumen Basket website, including branding, text, graphics, and design elements, may not be copied, reproduced, distributed, or commercially used without permission.

Third-party product content and trademarks remain the property of their respective owners.

Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, apps, payment processors, suppliers, or other services.

Lumen Basket is not responsible for the content, privacy practices, availability, or actions of third-party services that we do not control.

Limitation of Liability

To the fullest extent permitted by applicable law, Lumen Basket will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Nothing in these Terms limits any consumer rights or remedies that cannot legally be excluded.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our store, products, services, or legal requirements.

The most current version will be available on our website.

Contact

Questions regarding these Terms of Service may be submitted through the Contact page on the Lumen Basket website.